A friend told me recently he was at peace with a decision he’d made, but I noticed that he continued to revisit that decision and justify why he made it given the slightest opportunity. Each time he gave different reasons why he was right, explored new options, and justified his past choice based on the… Continue reading Pain: Moving from Equilibrium to Peace
“There is no instant pudding” – so said W. Edwards Deming. What he was referring to was the human penchant to want to copy things that worked elsewhere in the belief that they would have the same results in your business. People wanting a formula for, in his case, ‘quality’. These days we call them… Continue reading When best practices are not best
To help you write better stories, here are some tips and tricks, using bad stories as examples. Example #1 As a userI want to click saveSo I can save my work. As a User What user? I consider the term ‘user’ in a user story to be a bit lazy. The term has also taken… Continue reading How to write better user stories
8:42, 8 carriages. All stops. Always plenty of seats, but don’t tell the people who sandwich themselves onto the 8:37, which was two carriages short. Fred the guard, or ‘customer manager’. Hair in a high bun. Click. Thanks very much. Click. Have a happy day. Click. Lovely weather. Click. Have a nice day dear (to… Continue reading Reflections on a daily commute
In the late 1980s it was pretty obvious to even the casual observer that digital editing was going to change the way audio was produced. In 1991 I edited an album – Jubilate, The Central Band of the Royal New Zealand Air Force – on the Sony DAE, a system based on u-matic video recorders.… Continue reading Using ProTools (Version 1.1) in 1992
I was behind the relaunch of the RNZ website in 2005, the release that finally brought RNZ audio and news to the public at one web location, and in early 2006 I turned on the podcast feeds for some of RNZ’s most popular shows. They were an instant success for those in the know; podcasting was… Continue reading Podcasting – Hype or New Hope?
In my nearly 40 years of employment I’ve been through about 10 restructurings. I have written many responses to restructuring proposals, and read many responses written by colleagues. Given the pain inflicted on an organisation, and the staff, is it worth it? It is my view that in most cases a complete organisational restructuring is… Continue reading Restructuring: What is it good for?