Business

What I Learned From Talking to my Customers

I have just finished reading Competing Against Luck, a book that outlines the latest thinking in Jobs Theory. That theory is built on a simple premise which, according to Clay Christensen, is: “When we buy a product, we essentially ‘hire’ something to get a job done. If it does the job well, when we are confronted with the… Continue reading What I Learned From Talking to my Customers

Business

Using open source to innovate online and save money

This blog post is a written version of my presentation given at the ITx conference in Wellington on 13 July 2016. Introduction For the last 20 years or so I have been building new business tools at Radio New Zealand, mainly using Free and Open Source Software. These have ranged from a database for our music library, to… Continue reading Using open source to innovate online and save money